All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail or telephone (or by other means if no e-mail address or phone number has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is completed last.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
If you add a delivery note requesting the goods to be left (i) with a neighbour or any other alternative address or (ii) left without a signature in your garden, out building or elsewhere within the perimeter of the given delivery address, this is done entirely at your own risk. In addition the delivery driver is under no obligation to follow any much message if they do not feel the parcel will be left secure.
Where you have purchased the goods or services as a consumer you are entitled to cancel any contract completed with us within 7 days from the day after receipt of the goods or services. We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.
Returned good must be returned in the same condition as they were received.
To return any items, e-mail us at firstname.lastname@example.org quoting your order number. The items should then be returned by an agreed delivery method.
We cannot cover return postage costs. Items should be returned to us by Recorded Delivery or equivalent service. You may obtain a proof of posting at any post office, this is free of charge.